If you are not entirely satisfied with your purchase, OrganicZOO apply a 14 days right of return policy. Returned items must be unused and unwashed in original packaging.  

Please contact us via email info@organiczoo.co.uk  typing ‘ RETURN’ as a subject. Please inform us why the item is being returned, i.e. faulty, damaged, wrong size, followed by your customer Order Number. Please also indicate if you would like a refund, exchange or credit note.

Unfortunately we cannot take responsibility for shipping costs.