delivery
| Destination | Service | Transit time | Price | Free above | Local taxes and duties |
| United Kingdom | DPD and DHL Express | 1–2 business days | £4.95 | £80 | Included |
| European Union | DHL Express | 2–5 business days | £25 | Included | |
| USA and Canada | DHL Express | 2–6 business days | £9.95 | £200 | Included |
| Japan | DHL Express | 3–7 business days | £19 | Not included | |
| Australia | DHL Express | 3–7 business days | £19 | Included | |
| Rest of the world | DHL Express | 3–10 business days | £19 | Not included |
Important notes
WE ARE CURRENTLY IN OUR HIGH SEASON. IT CAN TAKE UP TO 5 WORKING DAYS FOR YOUR ORDER TO BE DISPATCHED! WE ARE A SMALL TEAM, BUT WE ARE WORKING HARD TO DELIVER YOUR GOODIES AS FAST AS POSSIBLE AND LOOKING BEAUTIFUL!
- Cut off time for shipping on a same day is 1pm, however during busy periods the shipping time might take up to 2-3 days.
- The indicated delivery times are general time frames established by the shipping company. No refund for shipping fees can be made on orders delivered later than the indicated delivery times.
Do I have to pay import duty and VAT charges?
We ship from a UK warehouse but we cover duties and taxes in the following countries: all 27 EU countries, United States, Canada, Australia, New Zealand, Switzerland and Norway, so that you don't have to pay any additional charges when your order arrives.
Rest of the world countries...
International orders to countries not mentioned above will be subject to import duty and taxes once the shipment reaches your country.
Organic zoo cannot control or predict these charges, it is the client's responsibility to pay any additional charges for customs clearance and local taxes.
In the case you refuse to receive the order because of the unexpected additional fees, Organic zoo reserves the right to charge you both depart and return shipment costs as well as the additional fees generated by the customs.
Currently we are unable to ship to Russia.
DHL On Demand Delivery
ODD will provide you with email/SMS updates about your shipments progress and estimated delivery date/time.When the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery giving you maximum flexibility and greater control over your shipment.