- If you are not entirely satisfied with your purchase, we apply a 14 days right of return policy. Please ship unwanted items back within 7-10 days so that we can have it back in the store by 14 days.
- Returned items must be unused and unwashed in original packaging.
- Original sales receipts must be attached with all returns.
- Unfortunately we cannot take responsibility for shipping costs and lost packages. Please keep a record of your tracking number when shipping the package.
- Once the goods are received back at our warehouse the refund will be issued.
- You will not be reimbursed for the shipping charge.
- The goods must be returned to the below address:
Organic zoo ltd
81 St Georges Road
BN2 1EF Brighton
- If you would like a different size or colour, please return your original purchase and place a new order online.
If you have any questions regarding our return policy, please email us at email@example.com